Shipping & Delivery Policy

At Bikachu, we are committed to delivering fresh, pure, and high-quality spices to your doorstep in a timely and safe manner. This Shipping & Delivery Policy explains how we process, ship, and deliver your orders.

Order Processing

All orders are processed within 1–2 business days after successful payment confirmation. Orders placed on Sundays or public holidays will be processed on the next working day.

Shipping Locations

We currently ship across India. Delivery availability may vary depending on your location and courier service coverage.

Delivery Timeline

Estimated delivery time is 3–7 business days, depending on the delivery address, courier partner, and external factors. Please note that delivery timelines are approximate and may vary.

Shipping Charges

Shipping charges, if applicable, will be clearly mentioned at checkout before payment. Any additional charges levied by courier services are not under our control.

Order Tracking

Once your order is shipped, tracking details will be shared via email or phone, allowing you to monitor the delivery status.

Delivery Issues

In case of delayed, lost, or undelivered orders due to courier-related issues, Bikachu will assist in coordinating with the delivery partner but cannot be held responsible for delays beyond our control.

Incorrect Address

Please ensure that your delivery address and contact details are accurate while placing the order. Bikachu will not be responsible for non-delivery due to incorrect or incomplete address information provided by the customer.

Damaged or Missing Products

If you receive a damaged package or missing items, please contact us within 48 hours of delivery with clear images and order details. We will review the issue and take appropriate action.

Contact Information

For any shipping or delivery-related queries, please contact us:

Email: bikachuorganic@gmail.com
Phone: +91-9664153331